Always Available – Even When No One Picks Up

AI phone assistants in the insurance industry handle inquiries about policies, claims, and appointments 24/7. They ease the workload of customer service teams, improve accessibility, and ensure a fast, professional first point of contact – even during busy hours.
Additionally, they can proactively inform customers about new products, optimized rates, or improved insurance terms in case of a contract change.

Benefits for your insurance company

24/7 Availability
Voicebots handle customer inquiries about claims, policies, or premiums anytime.
Voice-Based Claims
Policyholders can report claims quickly and easily by phone.
Faster Processing
Standard requests are captured and forwarded automatically.
️ Multilingual Support
Perfect for international clients – the voicebot speaks multiple languages.
Automated Policy Info
Clients can access contract details, payment data, and durations via voice.
Relieves Support Teams
The bot takes over routine calls so staff can focus on consultations.

All incoming calls and requests at a glance

The dashboard allows you to view and easily track all recorded requests.
Dashboard to track incoming tasks and inquiries
ROI calculator for insurance agencies
Compare agent time against an AI phone assistant for quote requests, renewals, and claim routing.
We assume roughly {minutes} minutes per call.
Agency savings
379 €
Annual savings
4,550 €
Estimated ROI
3.8x
Quote intake
save time on repetitive policy and quote questions
Claims routing
reduce time spent manually transferring callers
Renewals
automate routine call handling and follow-ups

Setup your AI voice assistant

Configure the AI ​​phone assistant within 5 minutes without any programming knowledge.


Name, voice and greeting

First, give your agent a 😀 name, choose from hundreds of 🗣️ voices and set a 👋 greeting.

Knowledge base
Define requests and tasks
Assign a phone number

Questions about AI phone assistance for insurance teams

Can it qualify policy and claims calls before they reach an advisor?

Yes. It can capture claims, policy questions, and callback requests in a structured way so your advisors start with better context.

Can it answer routine insurance questions on its own?
Does it reduce pressure on the support team?
Can it handle multilingual policyholders?
How quickly can it go live?

What our customer say

VoiceBooker records claims automatically.

Schmidt Insurance, Berlin
⭐ ⭐ ⭐ ⭐ ⭐
Contracts answered quickly.

Allianz Müller, Munich
⭐ ⭐ ⭐ ⭐ ⭐
Clients happy with 24/7 service.

Huber Insurance, Cologne
⭐ ⭐ ⭐ ⭐ ⭐