Top guest service and accessibility at any time - on site and by phone

AI phone assistants handle reservation requests around the clock, provide information on room availability, prices, and services, and automatically answer frequently asked guest questions*. This reduces the workload for staff, significantly improves accessibility, and optimizes the guest experience with fast, professional service.

Benefits for your hotel

24/7 Guest Accessibility
The assistant answers inquiries around the clock – even at night or on holidays.
Fast room bookings
Guests can reserve rooms directly by phone – without transfers or waiting on hold. Direct integration with the PMS (property management system).
Multilingualism included
Whether English, German, or French – the assistant understands international guests.
Relieve the Reception Staff’s Workload
The assistant automatically handles standard questions about check-in, breakfast times, spa services, and Wi-Fi.
#Don't miss any calls Even at full capacity, every call is answered – no guest is lost.
Up- & Cross-Selling Opportunities
The assistant can suggest additional offers such as spa appointments, parking, or late check-out.

All incoming calls and requests at a glance

The dashboard allows you to view and easily track all recorded requests.
Dashboard to track incoming tasks and inquiries

What our customer say

VoiceBooker answers guest queries 24/7.

Hotel Sonnenhof, Munich
⭐ ⭐ ⭐ ⭐ ⭐
Room bookings are automatic.

Hotel Am See, Berlin
⭐ ⭐ ⭐ ⭐ ⭐
Reception team is relieved.

Hotel Königshof, Hamburg
⭐ ⭐ ⭐ ⭐ ⭐