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Top guest service and accessibility at any time - on site and by phone
AI phone assistants handle reservation requests around the clock, provide information on room availability, prices, and services, and automatically answer frequently asked guest questions*. This reduces the workload for staff, significantly improves accessibility, and optimizes the guest experience with fast, professional service.
📞 24/7 Guest Accessibility
The assistant answers inquiries around the clock – even at night or on holidays.
🏨 Fast room bookings
Guests can reserve rooms directly by phone – without transfers or waiting on hold. Direct integration with the PMS (property management system).
🌐 Multilingualism included
Whether English, German, or French – the assistant understands international guests.
👥 Relieve the Reception Staff’s Workload
The assistant automatically handles standard questions about check-in, breakfast times, spa services, and Wi-Fi.
#📵 Don't miss any calls
Even at full capacity, every call is answered – no guest is lost.
💼 Up- & Cross-Selling Opportunities
The assistant can suggest additional offers such as spa appointments, parking, or late check-out.
Handcrafted with ❤️ in Dresden