Business calls? Let your AI phone assistant take care of them.

The VoiceBot answers calls around the clock and handles common customer or patient requests. It can book or reschedule appointments, provide information such as opening hours, and answer other frequently asked questions. If it cannot handle a request, it forwards the call to the appropriate employee.

Examples include:

• Booking appointments
• Answering common customer questions
• Forwarding calls to the appropriate employee
• Collecting information for customer service
• Recording callback requests

The VoiceBot can connect to appointment booking and studio or practice management software through webhooks. It can check availability and create bookings in the connected system. Contact us if you need help setting up a webhook integration.

You can integrate the VoiceBot with your phone system in two ways:

1. Use a phone number provided by VoiceBooker and share it with your customers.
2. Connect your existing phone number to VoiceBooker by forwarding calls or using a SIP trunk or SIP UIC. We can help you configure this with your phone or internet provider.

You can choose a phone number to receive calls that the VoiceBot cannot handle.

VoiceBooker processes personal data, including names, addresses, and dates of birth. As a German company, we use servers in Germany that meet ISO 27001 standards. Our telephony infrastructure is monitored by the Federal Network Agency, and we comply with the Telecommunications Act and the General Data Protection Regulation (GDPR).

VoiceBooker uses a multi-stage prompting approach instead of a single prompt. That lets us build complex call flows with precise instruction following and a much lower risk of hallucinations.

Unlike platforms built on Twilio or LiveKit, VoiceBooker runs on its own enterprise SIP telephony stack. That makes it easier to integrate tightly into enterprise infrastructure and enables advanced features such as call routing and warm transfers.